That Computer Guy---Omer Hussain

That Computer Guy---Omer Hussain by Martha Rose Woodward

Let ‘s face it, in this age of advanced technology including everything from iPhones, iPods, laptop computers and dvd recorders, if we use these gizmos and gadgets, at some point, we are going to need that guy--the guy that knows all about how to repair these items. For me, luckily, I met Omer Hussein and, man oh man, am I glad.

Life in my world of computer repairs before Omer was fairly bleak. I tried those store geeks and even paid $150 per hour to have a couple of them visit me in my home. After all, that is where I use my computer. Oh sure, I tried taking my computer to the store, but, even if they fixed my problem in the store, once I got home, nothing made sense.

After assessing my computer problem, one geek who visited my home told me that all I could do was to get a new computer. Ha--not the answer I wanted. At another point, one geek told me the problem could not be solved. Not the answer I wanted, either.

So, I faced life suffering with aggravating computer and cell phone problems until my daughter met Omer through a friend of hers who works for a store that sells cell phones. When I contacted Omer he was friendly and easy to talk to and he assured me that he could repair most problems. He asked me to meet him at a local coffee shop and I did. I found him to be an attractive twenty-something gent with a big smile. He arrived with a backpack full of tools and quickly hooked up his laptop to my cell phone and immediately told me what was wrong with it. He asked if I wanted to order the part I needed and when is said that I did, he had it ordered before I took a sip of my drink--my kind of guy.

Actually, it was the most recent power outage we faced a couple of weeks ago that made me realize I truly did need a good cell phone. I had tried to use a cell phone a few times before, but I had difficulty keeping up with it. It seemed like every time it rang, I was in the car and the phone was in my purse, or it I was at home, people would call my land line and if I didn’t answer, they would call the cell phone----what a waste! But, after feeling completely locked out of all communications when our power was out for over three days, I decided to try using a cell phone one more time. My daughters were convinced I’d do better using a cell phone if I had an iPhone, so they made arrangements to give me one they had, only it needed to be repaired. Enter Omer.

Omer is the owner of Omer's Repair Service located on Kingston Pike in Knoxville. He is the son of a local doctor who moved his family to America from Pakistan many years ago. Omer’s brother is following his father’s footsteps into the medical field, but high tech was Omer’s calling. He says his son, age 3, also has the techy gene as he can already use his dad’s gadgets. Omer performs repairs on all Apple and Microsoft based computers, all iPhones, iPods, and most other mobile devices. He gives free estimates and charges about $25 per hour for most repairs; plus parts, of course. His e mail address is OmersRepairService@gmail.com, and his phone number is 865 978 3011.

You can also find Omer’s Repair Service on Facebook. Here are a few comments about Omer that will give you an idea of what his customers think about him:
Brandon Acuff said, “No one touches my techy stuff but this techy right here!”
Moiz Hussain said, “Im gonna buy an iPhone so I can get it fixed by you.”